Login

Cart

Your cart is empty

Terms of service

Terms and Conditions 

Table of Contents:

  • Article 1 – Definitions

  • Article 2 – Identity of the Entrepreneur

  • Article 3 – Applicability

  • Article 4 – The Offer

  • Article 5 – The Agreement

  • Article 6 – Right of Withdrawal

  • Article 7 – Costs in Case of Withdrawal

  • Article 8 – Exclusion of the Right of Withdrawal

  • Article 9 – The Price

  • Article 10 – Conformity and Guarantee

  • Article 11 – Delivery and Performance

  • Article 12 – Long-Term Transactions: Duration, Termination, and Renewal

  • Article 13 – Payment

  • Article 14 – Complaints Procedure

  • Article 15 – Disputes

  • Article 16 – Retention of Title

  • Article 17 – Additional or Deviating Provisions

  • Article 18 – Promotions and Discount Codes

Article 1 – Definitions

In these terms and conditions, the following definitions apply:

  • Cooling-off period: the period during which the consumer can exercise their right of withdrawal;

  • Consumer: the natural person who does not act in the course of a profession or business and enters into a distance contract with the entrepreneur;

  • Day: calendar day;

  • Long-term transaction: a distance contract regarding a series of products and/or services, the delivery and/or acceptance of which is spread over time;

  • Durable data carrier: any means which enables the consumer or entrepreneur to store information addressed personally to them in a way that allows future consultation and unchanged reproduction;

  • Right of withdrawal: the consumer’s right to withdraw from the distance contract within the cooling-off period;

  • Model form: the model withdrawal form provided by the entrepreneur that a consumer can complete to exercise their right of withdrawal;

  • Entrepreneur: the natural or legal person who offers products and/or services remotely to consumers;

  • Distance contract: a contract concluded within the framework of a system organized by the entrepreneur for the remote sale of products and/or services, using only one or more means of remote communication until the agreement is concluded;

  • Means of remote communication: any means that can be used for concluding a contract without the consumer and the entrepreneur being physically present in the same location;

  • Terms and Conditions: these general terms and conditions of the entrepreneur.

Article 2 – Identity of the Entrepreneur

  • Company Name: Adonis

  • Address: Muntstraat 13b, 4902 PA Oosterhout, Netherlands

  • Phone Number: 0637335741

  • Email Address: info@adonis-clothing.com

  • Chamber of Commerce Number: 85344915

  • VAT Number: NL863592788B01

Article 3 – Applicability

  1. These general terms and conditions apply to every offer from the entrepreneur and every distance contract and order between the entrepreneur and the consumer.

  2. Before a distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated that the terms and conditions are available for inspection at the entrepreneur and will be sent free of charge upon request.

  3. If the agreement is concluded electronically, the terms and conditions can be provided electronically in a way that allows the consumer to store them on a durable data carrier. If this is not reasonably possible, the consumer will be informed where the conditions can be accessed and that they can be sent free of charge upon request.

  4. If specific product or service terms also apply, the consumer can always rely on the most favorable provision in case of conflict.

  5. Should any provision in these terms be wholly or partially void or annulled, the remainder of the agreement remains in effect, and the invalid provision will be replaced promptly by one approximating the original intent.

  6. Situations not covered in these terms shall be assessed in the “spirit” of these terms. Any ambiguities will also be interpreted accordingly.

Article 4 – The Offer

  1. Offers may be limited in duration or subject to conditions, which will be stated in the offer.

  2. Offers are non-binding; the entrepreneur may change or adjust them.

  3. The offer contains a complete and accurate description of the products or services to allow proper evaluation by the consumer.

  4. Images used are a truthful representation; the entrepreneur is not bound by obvious errors.

  5. All images, specifications, and data are indicative only.

  6. Every offer must clearly inform the consumer of their rights and obligations, including:

    • Price including taxes;

    • Shipping costs;

    • How the agreement is concluded;

    • Applicability of the right of withdrawal;

    • Payment, delivery, and performance methods;

    • Acceptance period of the offer;

    • Archiving of the agreement;

    • Verification and correction of data by the consumer;

    • Languages in which the agreement can be concluded;

    • Codes of conduct adhered to by the entrepreneur;

    • Minimum duration for long-term transactions.

Article 5 – The Agreement

  1. The agreement is concluded upon acceptance of the offer by the consumer and compliance with the stated conditions.

  2. For electronic acceptance, the entrepreneur will confirm receipt electronically. Until confirmation, the consumer may annul the agreement.

  3. The entrepreneur will take technical and organizational measures to ensure secure electronic data transmission and a safe website.

  4. The entrepreneur may verify the consumer’s ability to pay. If reasonable grounds exist not to proceed, the entrepreneur may refuse or attach special conditions to the order.

  5. Information provided with the product or service will include:

    • Address for complaints;

    • Conditions for exercising the right of withdrawal;

    • Warranty and after-sales service information;

    • Offer information from Article 4;

    • Termination requirements for agreements longer than one year or of indefinite duration.

  6. Long-term transactions: this applies only to the first delivery.

  7. Each agreement is subject to product availability.

Article 6 – Right of Withdrawal

Products:

  • Consumers may withdraw within 14 days without giving a reason.

  • The period starts the day after receipt by the consumer or their representative.

  • Consumers must handle the product carefully and return it with accessories in original condition and packaging, following the entrepreneur’s instructions.

  • Notification of withdrawal must be made within 14 days using the model form. The product must then be returned within 14 days. Proof of return is required.

Services:

  • Consumers may withdraw within at least 14 days from the date of conclusion.

  • Withdrawal must follow the entrepreneur’s clear instructions provided at the time of the offer or delivery.

Article 7 – Costs in Case of Withdrawal

  1. Return costs are borne by the consumer.

  2. Payment received will be refunded within 14 days of withdrawal, provided the product has been returned or proof of return is provided.

Article 8 – Exclusion of the Right of Withdrawal

  1. Withdrawal may be excluded for:

    • Custom-made or personalized products;

    • Perishable items;

    • Products that cannot be returned by nature;

    • Digital content with broken seals;

    • Services already commenced with consumer consent;

    • Reservations for lodging, transport, dining, or leisure services on specific dates.

  2. Exclusion must be clearly stated before the agreement.

Article 9 – The Price

  1. Prices in the offer are fixed for the validity period, except for VAT changes.

  2. Variable pricing is allowed for market-fluctuation-sensitive products.

  3. Price increases within 3 months are only allowed by law; after 3 months, only if contractually agreed, and the consumer may terminate the agreement.

  4. All prices include VAT.

  5. Typographical errors do not obligate the entrepreneur to honor incorrect prices.

Article 10 – Conformity and Guarantee

  1. The entrepreneur guarantees conformity with the agreement, offer specifications, reasonable quality standards, and legal regulations.

  2. Manufacturer guarantees do not affect consumer statutory rights.

  3. Defects must be reported within 4 weeks of delivery. Products must be returned in original packaging and condition.

  4. Warranty does not cover misuse, unauthorized repairs, abnormal conditions, or government-mandated material standards.

Article 11 – Delivery and Performance

  1. Delivery is made to the consumer-provided address.

  2. Orders will be executed promptly, within 30 days unless agreed otherwise.

  3. Delays or partial deliveries will be communicated; the consumer may terminate without cost but cannot claim damages.

  4. Risk transfers to the consumer upon delivery, unless otherwise agreed.

  5. Replacement products: withdrawal rights cannot be excluded; return costs borne by the entrepreneur.

Article 12 – Long-Term Transactions: Duration, Termination, and Renewal

Termination:

  • Indefinite agreements can be terminated at any time with max 1-month notice.

  • Fixed-term agreements can be terminated at the end of the term, respecting agreed rules.

Renewal:

  • Fixed-term agreements may not automatically extend, except for short magazine subscriptions (max 3 months) with cancellation rights.

  • Agreements longer than one year may be terminated after 1 year with 1-month notice.

Article 13 – Payment

  1. Payment due within 7 days after the cooling-off period, unless agreed otherwise.

  2. Consumers must report incorrect payment details immediately.

  3. In case of late payment, reasonable costs may be charged.

Article 14 – Complaints Procedure

  1. Complaints must be reported within 7 days of discovering defects.

  2. Complaints are answered within 14 days; if longer, acknowledgment and expected timeline will be given.

  3. Disputes unresolved by mutual agreement can be submitted to Stichting WebwinkelKeur or GeschilOnline. Costs of arbitration are borne by the consumer.

  4. A justified complaint may result in free replacement or repair.

Article 15 – Disputes

  1. Dutch law applies exclusively, even if the consumer resides abroad.

  2. The Vienna Sales Convention does not apply.

Article 16 – Retention of Title

  1. All delivered and to-be-delivered goods remain the property of Adonis until all claims are fully paid, including interest and collection costs.

  2. If goods are processed into new items, they are held on behalf of Adonis until full payment.

  3. The buyer may not pledge or grant rights to third parties.

  4. Adonis may reclaim goods or limit use if payment obligations are not met.

  5. Other rights of Adonis remain unaffected.

Article 17 – Additional or Deviating Provisions

Additional or deviating provisions must not be disadvantageous to the consumer and must be recorded in writing or in a storable format.

Article 18 – Promotions and Discount Codes

  1. Promotions and discount codes are only valid on the Adonis website.

  2. Codes are valid for a specified period and may apply to certain categories or products.

  3. Minimum order values still apply after returns.

  4. Codes must be entered during checkout; discounts are applied immediately and cannot be retroactively applied.

  5. Terms are subject to typographical errors and interpretation.